Is Tesco a good company to work for as a Customer Service/Stock Control?

Customer Service/Stock Control professionals working at Tesco have rated their employer with 3.7 out of 5 stars in 322 Glassdoor reviews. This is a lower than average score with the overall rating of Tesco employees being 3.8 out of 5 stars. Search open Customer Service/Stock Control Jobs at Tesco now and start preparing for your job interview by browsing frequently asked Customer Service/Stock Control interview questions at Tesco .

Does Tesco pay Customer Service/Stock Control employees well?

Customer Service/Stock Control professionals rate their compensation and benefits at Tesco with 3.2 out of 5 stars based on 322 anonymously submitted employee reviews. This is 6.1% worse than the company average rating for salary and benefits. Find out more about Customer Service/Stock Control salaries at Tesco.

How happy are Customer Service/Stock Control professionals working at Tesco?

55% of Customer Service/Stock Control employees at Tesco would recommend their employer to a friend. This rating has decreased by 12% in the past 12 months. Customer Service/Stock Control professionals have also rated Tesco with a 3.2 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.3 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Tesco?

Customer Assistant (7134) , Customer Service (1578) , Sales Assistant (1348) , Cashier (804) , Sales Associate (683) , Customer Service Representative (656) , Personal Shopper (617) , Shop Assistant (596) , Customer Service Assistant (528) , Shift Leader (469) , Retail Assistant (463) , Manager (378) , General Assistant (369) , Store Assistant (368) , Store Colleague (339)

What are the pros of working at Tesco according to real employee reviews?

"the hourly pay at tesco is good and the way the look after colleges is great" ((in 3676 reviews)); "Don't have to take your work home with you and the people can be nice" ((in 1616 reviews)); "The staff for the most part are friendly and it is nice working with like" ((in 1452 reviews)); "Most fellow colleagues are friendly and sociable" ((in 1428 reviews)); "Benefits are good and so is discount" ((in 954 reviews))

What are the cons of working at Tesco according to real employee reviews?

"Poor management can lead to unmotivated workers which impact store performance and puts more pressure on more productive workers." ((in 2041 reviews)); "long hours and extremely buys periods running up to Christmas" ((in 1700 reviews)); "It is possible for a rude and aggressive colleague to become a manager just based on experience." ((in 1352 reviews)); "Working late hours and can be Boring" ((in 248 reviews)); "All breaks are unpaid (on a 9 hour shift you have to take 1.5h of unpaid breaks!)." ((in 247 reviews))

Tesco Customer Service/Stock Control reviews

3.7

55% would recommend to a friend

(322 total reviews)

Ken Murphy

63% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service/Stock Control employees have rated Tesco with 3.7 out of 5 stars, based on 322 company reviews on Glassdoor. This indicates that most Customer Service/Stock Control professionals have a good working experience there. Tesco is rated in line with the average (within 1 standard deviation) by Customer Service/Stock Control professionals compared to other employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

322 reviews

3.0

Nov 24, 2025

Fair workplace

Night stocker

Recommend

CEO approval

Business Outlook

Pros

Decent pay and set of characters

Cons

Management is so-so, night shifts are tiring

3.0

Oct 26, 2025

Nice place

Stock control

Recommend

CEO approval

Business Outlook

Pros

It’s nice to work there as day to day you get to involve with people and have fun conversations with them.

Cons

Too much of workload especially in the store I work in. They only make people part time contract and also expect you to be fully flexible for them when they give you only part time contract.

2.0

Oct 14, 2025

Unemployment is preferable over working for Tesco

Grocery stocker

Recommend

CEO approval

Business Outlook

Pros

Discount and extended discount periods especially during additional multi buy events

Cons

No training given, no managers trained in basic health & safety. Only carry out risk assessments after accidents happen rather than mitigating them.

Viewing 10 - 12 of 322 Reviews

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