Is Tesco a good company to work for as a Customer Service/Stock Control?

Customer Service/Stock Control professionals working at Tesco have rated their employer with 3.7 out of 5 stars in 322 Glassdoor reviews. This is a lower than average score with the overall rating of Tesco employees being 3.8 out of 5 stars. Search open Customer Service/Stock Control Jobs at Tesco now and start preparing for your job interview by browsing frequently asked Customer Service/Stock Control interview questions at Tesco .

Does Tesco pay Customer Service/Stock Control employees well?

Customer Service/Stock Control professionals rate their compensation and benefits at Tesco with 3.2 out of 5 stars based on 322 anonymously submitted employee reviews. This is 6.1% worse than the company average rating for salary and benefits. Find out more about Customer Service/Stock Control salaries at Tesco.

How happy are Customer Service/Stock Control professionals working at Tesco?

55% of Customer Service/Stock Control employees at Tesco would recommend their employer to a friend. This rating has decreased by 12% in the past 12 months. Customer Service/Stock Control professionals have also rated Tesco with a 3.2 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.3 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Tesco?

Customer Assistant (7134) , Customer Service (1578) , Sales Assistant (1348) , Cashier (804) , Sales Associate (683) , Customer Service Representative (656) , Personal Shopper (617) , Shop Assistant (596) , Customer Service Assistant (528) , Shift Leader (469) , Retail Assistant (463) , Manager (378) , General Assistant (369) , Store Assistant (368) , Store Colleague (339)

What are the pros of working at Tesco according to real employee reviews?

"the hourly pay at tesco is good and the way the look after colleges is great" ((in 3676 reviews)); "Don't have to take your work home with you and the people can be nice" ((in 1616 reviews)); "The staff for the most part are friendly and it is nice working with like" ((in 1452 reviews)); "Most fellow colleagues are friendly and sociable" ((in 1428 reviews)); "Benefits are good and so is discount" ((in 954 reviews))

What are the cons of working at Tesco according to real employee reviews?

"Poor management can lead to unmotivated workers which impact store performance and puts more pressure on more productive workers." ((in 2041 reviews)); "long hours and extremely buys periods running up to Christmas" ((in 1700 reviews)); "It is possible for a rude and aggressive colleague to become a manager just based on experience." ((in 1352 reviews)); "Working late hours and can be Boring" ((in 248 reviews)); "All breaks are unpaid (on a 9 hour shift you have to take 1.5h of unpaid breaks!)." ((in 247 reviews))

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Tesco

Tesco Customer Service/Stock Control reviews

3.7

55% would recommend to a friend

(322 total reviews)

Ken Murphy

63% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

Customer Service/Stock Control employees have rated Tesco with 3.7 out of 5 stars, based on 322 company reviews on Glassdoor. This indicates that most Customer Service/Stock Control professionals have a good working experience there. Tesco is rated in line with the average (within 1 standard deviation) by Customer Service/Stock Control professionals compared to other employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Reviews by job title

322 reviews

4.0

Jan 30, 2026

Worth a shot

Night stocker

Recommend

CEO approval

Business Outlook

Pros

Meet some nice folks, some free goodies on breaks and after shift, better pay than days

Cons

Having to accept that your sleep schedule won’t be the same as anyone you know

3.0

Jan 26, 2026

Decent part-time job with flexible hours

Night stocker

Recommend

CEO approval

Business Outlook

Pros

Flexible shifts that work well around school or other commitments. Team members are generally friendly and willing to help out. The job is straightforward once you get used to the routine, and expectations are clear. Good option for earning steady income without too much pressure. Staff discounts are a nice bonus.

Cons

Work can be very physically, especially during busy periods. Night shifts can be tiring and affect sleep patterns. Staffing levels sometimes feel low, which increases workload. Communication from management could be better, especially with schedule changes. Pay could be more competitive for the amount of work required.

2.0

Jan 13, 2026

Understaffed

Night stocker

Recommend

CEO approval

Business Outlook

Pros

Nice people on the shift

Cons

Staff under too much pressure because there’s not enough of them

Viewing 7 - 9 of 322 Reviews

Jobs at Tesco

Tesco Colleague - Phone Shops - Coleraine Superstore

Coleraine, Northern Ireland

£14 - £14 /hr

(Employer provided)

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Duty Pharmacy Manager - Haslingden

Duty Pharmacy Manager - Salisbury

Salisbury, Inglaterra

£52K - £52K /yr

(Employer provided)

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Tesco Customer Service/Stock Control reviews

Ratings by category

Ratings by demographic groups

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Worth a shot

Decent part-time job with flexible hours

Understaffed

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