Telefónica reviews

4.0

83% would recommend to a friend

(1,629 total reviews)
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Marc Murtra

69% approve of CEO

62% positive business outlook

Telefónica has an employee rating of 4.0 out of 5 stars, based on 1,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Telefónica employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jun 20, 2008
Recommend
CEO approval
Business Outlook

Pros

The people who work here on the ground are fun and eager to work hard. Depending on what department you're working in, you can be treated with a certain level of respect. Pay is slightly above average for the industry. Some great managers here, but they're a dying breed.

Cons

Bulling is rife. There is a culture of bullying in O2, mostly supported and encouraged by senior management. "Managing People Out" is a well mentioned, but unwritten, tactic of management where they will make your life total hell until you resign... so bullying is effectively a management tool for forced attrition. Bullying that is reported is generally brushed under the carpet, and many people have left because of it.

1.0
Jun 20, 2008
Recommend
CEO approval
Business Outlook

Pros

If you have just left school or college and you aren't sure which direction you want to go in then 02 is probably a pretty decent start, you get a reasonable staff discount of mobile phones and the call centers are generally kitted out with high end distractions; x-boxes, pool tables and big screen tv's, plus free phone lines and internet access are all put on for your leisure time.

Cons

the downsides far far outway x-boxes and internet. Middle management is generally picked from staff who have a desire to be management, thats it, no qualifications needed. one minute they might be sat next to you as an equal then a crash course in NLP based management tactics later and they are declining your holiday leave left right and center. O2 would like to think of itself as the communications industries answer to google, but all the tennis ball catching chocolate cake fuelled team briefings and strategically seated 121's can not make up for over idealistic senior management incompitent middle management and a staff turnover that makes mcdonalds look like british leyland in the 70's. Getting holidays and time off approved is a lottery, with many people trying to book a two week holiday and being told they have to work for two days in the middle or face a disciplinary, try that whilst on a two week holiday in crete! The pay is below the national average dispite what the dogma tells you, and this is all under the guidance of the union, who amazingly managed to succesfully negotiate a pay cut for thousands of employees during one pay dispute.

2.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Multinational - Estability - Telecom Sector

Cons

no Leadership - no management. Only revenues are considered

Viewing 1627 - 1629 of 1,629 Reviews

Glassdoor has 5,085 Telefónica reviews submitted anonymously by Telefónica employees. Read employee reviews and ratings on Glassdoor to decide if Telefónica is right for you.