Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Telefónica

      Engaged Employer

      Telefónica reviews

      4.0

      83% would recommend to a friend

      (1,629 total reviews)
      avatar

      Marc Murtra

      69% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Telefónica has an employee rating of 4.0 out of 5 stars, based on 1,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Telefónica employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Feb 27, 2009

      Great place to work in Spain

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work in terms of career advancement, IT opportunities and a leading company in the Telecom world. Also great environment to develop entrepreneurial spirit and to develope new technologies in the Telecom market.

      Cons

      Very hierchical and non result driven in some areas. Can be very difficult to drive change in some of the projects and there is a lot of political issues going on. Maintaining work-life balance is definitely a challenge with the travel schedule. The firm is working to address this but some of it is inherent in the on-site client service model, whch does bring many benefits

      3.0
      Sep 9, 2008

      Too many managers ignoring genuine employee issues and concerns

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people working in a fast moving environment. Hard work will often receive real recognition and there appears to be real

      Cons

      People have been treated poorly in recent years and there is a disconnect between what is being said at the top versus the actual treatment of people on the ground. Many mangers only want to hear 'good news' and dismiss other viewpoints as being either disruptive or cynical. Morale is some sections is at rock bottom. Despite having all the skills 'in house', problems are not confronted head on rather they are removed, outsourced or restructured - this is quite simply a failure to 'manage'.

      3.0
      Aug 24, 2008

      Could do better, but great money for the role.

      Business customer services call centre agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great remuneration for the job. Some flexibility after some time. Great perks. They do have an opt in pension plan, dental care etc. However this does mean that you need to add in some of your own money every month. The O2 phone benefits are obviously great, and since I left they now have great internet benefits.

      Cons

      Poor chances of promotion. If you do well on the call centre part, they dont want to give you away. Yet if you dont do well, you cant get that promotion. They poorly explain what options you have to get out of the department you are in. Indeed trying to get the departments to talk to each other, and talk about what they do to get that transparency was never possible.

      Viewing 1618 - 1620 of 1,629 Reviews
      Related searches: Telefónica jobs | Telefónica salaries | Telefónica benefits | Telefónica interviews
      ReviewsTelefónica reviews

      Glassdoor has 5,085 Telefónica reviews submitted anonymously by Telefónica employees. Read employee reviews and ratings on Glassdoor to decide if Telefónica is right for you.