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      TUI Group

      Engaged Employer

      TUI Group reviews

      3.7

      71% would recommend to a friend

      (1,992 total reviews)
      avatar

      Sebastian Ebel

      70% approve of CEO

      51% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.3

      Senior management

      TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Oct 10, 2016

      contact center advisor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good holiday concessions, at certain times can get your rota 4 weeks in advance, discounts on holiday extras i.e airport lounges

      Cons

      awful training, very little help from managers, constantly employing new staff because everyone is leaving due to stress, toilets are very poor and depending on how their mood is management can treat you quite badly. Lots of abuse from customers and also Thomson staff down the phones and very difficult to swap shifts and get holidays off unless booked well in advance.

      3.0
      Sep 19, 2016

      TUI UK

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      FANTASTIC HOLIDAY BENEFITS, GREAT CAMERADERIE

      Cons

      too HR and PC orientated without having enough knowledge

      1.0
      Jul 8, 2016

      Disgraceful Attitude to Guests

      Overseas representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel. Part of a team (if you're lucky)

      Cons

      Long hours Managers focus on sales over guest satisfaction Profit is more important than anything Proper procedures not followed when most important

      Viewing 223 - 225 of 1,992 Reviews
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      ReviewsTUI Group reviews

      Glassdoor has 3,028 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.