Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 109 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 107 reviews)); "Good benefits and stability of a very large company" ((in 94 reviews)); "Team itself is great." ((in 75 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 136 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 76 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 34 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 13, 2026

Best pay in UK airline industry, but busy flights

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

TUI Airways is the best paid in the Industry in the UK. Basic pay increases on scales each year. Generous overtime is occasionally available at £350 to come in on your time off.

Cons

It’s a combination of short haul and short haul. The short haul flights are extremely busy with near to full passenger loads ,

5.0

Jun 12, 2026

Very good company with no noted downsides

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Very good company perfect organization

Cons

Nothing to be said here

5.0

May 27, 2026

Great team and work environment with no downsides

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

Great team, work environment and development

Cons

There wasn’t really any, great place to work

TUI Group Response

Thank you for taking the time to share your experience at TUI. We are pleased to hear that you enjoyed the team spirit, work environment, and development opportunities during your time with us. Creating a supportive workplace where colleagues can grow and thrive is very important to us, so your positive feedback is truly encouraging. We truly appreciate your contributions during your 5–7 years with TUI and are grateful that you would recommend us as an employer. Thank you again for sharing your feedback, and we wish you lots of success for the future. Best wishes from the TUI Employer Brand Social Media Team

Viewing 1 - 3 of 1,990 Reviews

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