Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 104 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Good Benefits and can have a good team" ((in 87 reviews)); "Good culture and fun place to work" ((in 75 reviews)); "Team itself is great." ((in 70 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 137 reviews)); "Low pay and unhappy overall" ((in 109 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 101 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 80 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 31 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Palma , Madrid , Barcelona , Málaga , Santa Cruz , Las Palmas , Arrecife , Adeje , Valencia , Granadilla , Arona , Alicante , Barberà del Vallès

Skip to content Skip to footer

Notifications

TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 31, 2017

Micro managed as well as cliques about but the company itself is fine.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Well run corporate company. Decent benefits. Treated employees well regarding summer and winter parties.

Cons

Poor salary. Clique group of people. Some managers are purely where they are due to time at the company and not actually good at managing.

2.0

Jan 22, 2017

Low paid for the supposed glamour.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discounted holidays although you get none in the first year Varied roles that equips you with transferable skills outside of tourism industry. Easily get a job in the retail banking sector afterwards.

Cons

very little by way of training Poor wages

3.0

Oct 13, 2016

Not bad, but stale in retail.

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

Good percs. Lovely colleagues. Clear expectations. Flexible around my university studies. Educationals (free holidays!). Easy commission to be made.

Cons

Company are a bit stale at retail level. No real innovation or desire to implement change. Rhetoric of being customer focused but will gladly ignore customer complaints and make it extremely long-winded and complex for customers to complain - the cynic among us may suggest this is to deter complaints. Extremely target driven leading to Regional sales Managers talking to store managers like dirt - in front of colleagues. The company is rife with backstabbing for bookings too (our store is an exception!).

Viewing 220 - 222 of 1,992 Reviews

Top companies for "Compensation and Benefits" near you

Satguru Travels and Tour Serices

3.5★Compensation & Benefits

Jobs at TUI Group

Port Operations Agent | Mallorca

España

View job

Port Operations Agent | Mallorca

TUI MAGIC LIFE Bike Guide (m/f/d)

España

View job

Childcare & Activities Host | Qualified | Holiday Village Mallorca | Local Residents

España

View job