TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)
avatar

Sebastian Ebel

70% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Subsidised travel but only after you pass 6 month probation.

Cons

End up working extremely long hours, no documentation, no proper processes nor is there a strategy. The IT team do not want to implement any new technology as this company is a combination of bought companies, i.e. Thompson cook etc. Each area works in its own way and there is a high attrition rate in this company due to bad company culture and outsourced services with poor services provided. You cannot provide any real change as senior management is intent on just keeping the wheels turning and do not want to disturb a working model. This company is behind in PCI DSS compliance and also risk management is done off the cuff, there is alot of administration for this role as there is no investment of technology. If you want to be want to be stagnant in this role, then please do no join this organisation as you'll be working on legacy systems and nothing cutting edge. Leadership are a joke and I've been trying to help find appropriate cover, however, everyone keeps rejecting due to the long winded 4 stage interview process. Alot of favouritism in this organisation to the old boys club who are all living a lie thinking they do not need to uplift legacy infrastructure.

avatar
TUI Group Response
1y
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience. We are on an active path of growth and continuous improvement across all areas of the organisation, and we're happy to say that many of the topics you’ve raised are being addressed as part of our ongoing transformation efforts. We’ve already made significant strides in evolving our processes, updating our systems, and investing in modern technologies—all while fostering a culture of collaboration and accountability. Our people are at the heart of our success, and we are committed to their development and well-being. We recognise that change takes time, especially in a complex, evolving business, but we are confident in the direction we are heading and in the people driving that change forward. All the best from the TUI Employer Brand Social Media Team
4.0
Mar 18, 2025

Ok

Recommend
CEO approval
Business Outlook

Pros

Nice job Good team to work with with

Cons

None that u can think of

avatar
TUI Group Response
1y
Thank you for taking the time to give feedback about your experience at TUI. We were pleased to learn that you had a positive experience working with your team at TUI and that you found your role fulfilling. Thank you again for taking the time to share your experience. Best wishes from the TUI Employer Brand Social Media Team
4.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Structured business to work for, lots of benefitd

Cons

None, enjoyed working there just found lots of management swaps taking place which made it hard to settle in to a role

avatar
TUI Group Response
1y
Thank you for your review and for your long service with TUI. We're pleased to hear that you valued the structure and benefits we offer. We understand that management changes can be challenging, and we appreciate your feedback on this. Your insights help us improve the experience for our colleagues. Thank you for being part of the TUI team – we wish you all the best for the future!
Viewing 208 - 210 of 1,992 Reviews

Glassdoor has 3,028 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.