Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 109 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 100 reviews)); "Good Benefits and can have a good team" ((in 88 reviews)); "Team itself is great." ((in 78 reviews)); "Great culture and work ethic" ((in 65 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 140 reviews)); "Low pay and unhappy overall" ((in 102 reviews)); "Awful company bad management awful treatment" ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 78 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 33 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Palma , Madrid , Barcelona , Málaga , Santa Cruz , Las Palmas , Arrecife , Adeje , Valencia , Granadilla , Arona , Alicante , Barberà del Vallès

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TUI Group

TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jan 10, 2020

Horrible

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Some very loyal long-standing staff, great product, nice head office.

Cons

Lack of support from area manager, unfair treatment, poor systems, disgusting conditions for staff areas in stores, poor training, unprofessional and power crazy bullies throwing their weight around in the name of Management, terrible behaviour from same staff on conference and events with seemingly no consequence if you're in the clique.

TUI Group Response

Thank you for taking the time to provide us with your feedback.

4.0

Jan 8, 2020

Good sales incentives

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Tui would offer employees money off their own Tui holiday after a certain length of service

Cons

Pay could have been more competitive

TUI Group Response

Thank you for taking the time to provide us with your feedback.

4.0

Jan 6, 2020

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good office manager, easy to request time off, lots of educational trips abroad, good wage.

Cons

Commission should be better then it is.

TUI Group Response

Thank you for taking the time to provide us with your feedback.

Viewing 1504 - 1506 of 1,994 Reviews

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