TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)
avatar

Sebastian Ebel

69% approve of CEO

50% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Oct 22, 2025

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great if you enjoy traveling.

Cons

Salaries are maybe in the lower end in the travel industry

3.0
Oct 21, 2025

TUI CABIN CREW

Recommend
CEO approval
Business Outlook

Pros

- paid well - lots of days off - mix of long haul & short haul - lovely people to work with

Cons

- just a number - just seasonal work

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TUI Group Response
8mo
Thank you for your feedback. We’re glad to hear you enjoyed the pay, work variety, and the people you worked with. We understand your concerns about feeling like just a number and the seasonal nature of the work. We’re continuously looking for ways to improve how we support and recognise our colleagues, as well as how we structure roles to provide more stability where possible. Your comments are appreciated and have been shared with the relevant teams. Best wishes from the TUI Employer Brand Social Media Team
1.0
Oct 21, 2025

Activity Host

Recommend
CEO approval
Business Outlook

Pros

The only pros were the positive and kind guests at the hotel. You make their day by sharing your positive energy and including and inviting them to your activities.

Cons

The cons were the activity & fitness team at the hotel I worked at, Akra sorgun sensatori in Side. The team showed no respect whatsoever. I experienced bullying within the team, just days before my season was over! I went and complained about this to the ''manager'', but she was not taking me seriously. She, together with the unserious ''teamleader'', adviced me to just keep doing my job and speak kindly to the team members, even if they disrespect me and telling me inappropriate things. That team was absolutely a big joke and extremely unserious. Basic respect was lacking and Tui turns a blind eye to this.

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TUI Group Response
8mo
Thank you for taking the time to share your experience. We’re truly sorry to hear about the challenges you faced during your time at Akra Sorgun Sensatori. At TUI, we expect all our teams to uphold a culture of respect, professionalism, and inclusion, and we take reports of inappropriate behaviour very seriously. We’re sorry to hear this wasn’t your experience, and we appreciate you bringing it to our attention. Your feedback has been shared with the relevant teams so we can review and address the concerns raised. Best wishes from the TUI Employer Brand Social Media Team
Viewing 88 - 90 of 1,991 Reviews

Glassdoor has 3,027 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.