Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 107 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 101 reviews)); "Good Benefits and can have a good team" ((in 87 reviews)); "Team itself is great." ((in 75 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 136 reviews)); "Low pay and unhappy overall" ((in 107 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 80 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 30 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

Skip to content Skip to footer

Notifications

TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Oct 2, 2024

Business Analyst

Business analyst

Recommend

CEO approval

Business Outlook

Pros

work-life balance is really good

Cons

no hay desventajas que yo pueda ver

TUI Group Response

We highly appreciate your feedback. Your positive feedback about the work-life balance is encouraging. Best wishes from the TUI Employer Brand Social Media Team

5.0

Sep 18, 2024

Not to be underestimated, but a life changing experience

Holiday advisor

Recommend

CEO approval

Business Outlook

Pros

If you are with a good team you can have a life changing season. Interesting job if you like talking with customers. Good level of Independence and freedom. Get to go on Excursions, be immersed in a new culture, visit places you never otherwise see.

Cons

Can have pressure to hit sales/customer service targets. Not enough free time (1.5 days off per week).

TUI Group Response

Thank you for taking the time to provide feedback on your experience as a Holiday Advisor! Your positive feedback about the role and level of independence is great to hear! We acknowledge your concerns about the pressure to meet targets and work-life balance and are committed to improving in these areas. We really value this 5-star review and are grateful for your dedication during your time with us! Best wishes from the TUI Employer Brand Social Media Team

3.0

Sep 14, 2024

JOb

Txc agent

Recommend

CEO approval

Business Outlook

Pros

Fully remote. Good colleagues and able to change shifts will colleagues

Cons

Bad management. Very unmotivating pay and you don't feel like growing in the company.

TUI Group Response

We appreciate your review. It's good to hear that you had a positive experience with us. Thank you for your feedback, it will help us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team

Viewing 28 - 30 of 1,990 Reviews

Top companies for "Compensation and Benefits" near you

Satguru Travels and Tour Serices

3.5★Compensation & Benefits

Jobs at TUI Group

Port Operations Agent | Mallorca

España

View job

Port Operations Agent | Mallorca

España

View job

TUI MAGIC LIFE Bike Guide (m/f/d)