Does TSA (Transportation Security Administration) pay their employees well?

According to anonymously submitted Glassdoor reviews, TSA (Transportation Security Administration) employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at TSA (Transportation Security Administration). This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TSA (Transportation Security Administration)?

56% of TSA (Transportation Security Administration) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TSA (Transportation Security Administration) 2.8 out of 5 for work life balance, 2.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at TSA (Transportation Security Administration)?

TSO (Transportation Security Officer) (782) , Transportation Security Officer (294) , Tso (247) , TSA OFFICER (111) , Security Officer (102) , Lead Transportation Security Officer (78) , TSO Officer (61) , LTSO (52) , Officer (44) , Supervisory Transportation Security Officer (44) , Supervisor (30) , Screener (23) , Administrative Assistant (21) , Program Analyst (14) , Lead Officer (13)

What are the pros of working at TSA (Transportation Security Administration) according to real employee reviews?

"Good benefits and good for stepping up into gov work" ((in 482 reviews)); "If you have no life and are willing to work constantly then I would say the pay is good." ((in 305 reviews)); "There are some great people that work there and the experiences you get from the federal government." ((in 85 reviews)); "Coworkers are great and make the job bearable" ((in 68 reviews)); "TSA offered great job security" ((in 43 reviews))

What are the cons of working at TSA (Transportation Security Administration) according to real employee reviews?

"Poor management and work hours" ((in 339 reviews)); "Supervisors and managers show much favoritism which makes it difficult to achieve good bonus ratings." ((in 71 reviews)); "Poor management and leadership." ((in 62 reviews)); "They wonder why the morale is low and people are leaving." ((in 60 reviews)); "Many supervisors have power trips and think they are military." ((in 58 reviews))

What are employees saying about TSA (Transportation Security Administration) layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TSA (Transportation Security Administration) layoffs and their outlook for job security at TSA (Transportation Security Administration) in 2026.

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TSA (Transportation Security Administration)

TSA (Transportation Security Administration) reviews

3.4

56% would recommend to a friend

(2,917 total reviews)

David P. Pekoske

64% approve of CEO

45% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.5

Diversity & inclusion

3.5

Career opportunities

2.9

Culture & values

2.8

Work/Life balance

2.7

Senior management

TSA (Transportation Security Administration) has an employee rating of 3.4 out of 5 stars, based on 2,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSA (Transportation Security Administration) employee rating is in line with the average (within 1 standard deviation) for employers within the Gobierno y Administración Pública industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

May 29, 2018

Transportation Security Officer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers, Good entrance into the federal system

Cons

Morale, incompetent management, favoritism, mistreatment resulting in low staff, no support from management, Don't get sick, hurt, etc. because you WILL be disciplined, Not family friendly, Continuous schedule changes, communication is severely lacking. repeated low rankings on employee surveys. Do yourself a favor and look elsewhere.

3.0

Apr 5, 2018

HR Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pros for working for the TSA are that there is potential to learn a lot about airport operations. You get to meet and interact with a many different people from different walks of life.

Cons

The cons started to outweigh the pros in many ways!! The Manangement there is callous and have been known to be vengeful. They take things personally and take it out on the staff. You are not expected to call out or have family emergencies. Those kind of incidents are seen as a weakness. If someone has an issue with you they will not stop until they find a way to bring you down. The attrition rate is extremely high there and nothing is being done to retain the staffing. I have learned the hard way that if the attrition rate is high with any company you should probably rethink working for that company.

1.0

Mar 14, 2018

TSA is a Joke!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have to think hard to think of any; I guess it would be the breaks and getting away form the rude officers; I never expected to work with. TSA is a terrible place to work; the security agents are so stupid; barely smart enough to communicate effectively and the managers/supervisors aren't much better!

Cons

Everything; horrible place to work! Don't apply, run and don't walk away as fast as you can. I was amazed at how dumb the people are; they were so rude to travelers and then laughed about it like it was some right of passage. I worked at Portland; the supervisors were so annoying; wouldn't listen, didn't care and the customer service was non existent. I couldn't take it anymore so I quit!

Viewing 76 - 78 of 2,917 Reviews

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Jobs at TSA (Transportation Security Administration)

Transportation Security Officer

Transportation Security Officer

Transportation Security Officer

Transportation Security Officer

Transportation Security Officer

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Transportation Security Officer

HR Assistant

TSA is a Joke!

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