TP Technical Support Representative reviews

4.2

78% would recommend to a friend

(530 total reviews)

Jorge Amar

68% approve of CEO

69% positive business outlook

Technical Support Representative employees have rated TP with 4.2 out of 5 stars, based on 530 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

530 reviews
3.0
Sep 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Depending on how desperate you are this might be a good choice, they take just about everyone. In the southern countries the wages can actually be nice.

Cons

Growing in this company is life selling a bit of your soul for little return. Boot licking over skills. You're expected to do more than your job description as a standard, don't expect recognition though, it's expected.

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TP Response
8y
We appreciate your candid review. We aim to provide our employees a professional and fun environment while rewarding them with incentives and opportunities for career advancement. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. All the best!
3.0
Sep 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun people from all around the world Good training Flexible hours

Cons

High volume of calls Uncomfortable working conditions - super noisy, and while you're talking to a customer other people don't care much, they can laugh, chat and do their stuff, not so much respect. Also, sometimes it's hard to find an available workstation High level of stress compared to a very low wage

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TP Response
8y
Thank you for sharing your opinion. We see to it our employees are treated well and listened to while adhering to the standard rules and regulations set by the company. This is to ensure standards are met, sensitive data are protected and excellent customer service is provided. We are sorry you expected something different but we wish you all the best for the future!
3.0
Jun 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Multicultural environment - You get to know people from all over the world

Cons

People who speak English get less money than those who are speaking Spanish or any other Language Too stressful

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TP Response
9y
We are sorry to hear that you felt that way. Our goal is to provide a positive working environment for our employees while making sure they are compensated accordingly and enjoying their job. Thank you for being honest with your review and we will make sure to take all these into consideration moving forward. Best regards.
Viewing 511 - 513 of 530 Reviews

Glassdoor has 100,747 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.