Is TP a good company to work for as a Senior Customers Service Associate?

Senior Customers Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 153 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Customers Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Customers Service Associate interview questions at TP .

Does TP pay Senior Customers Service Associate employees well?

Senior Customers Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 153 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Senior Customers Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Senior Customers Service Associate reviews

4.5

89% would recommend to a friend

(153 total reviews)

Jorge Amar

100% approve of CEO

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (153 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Senior Customers Service Associate employees have rated TP with 4.5 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Senior Customers Service Associate professionals have an excellent working experience there. TP is rated 26% above average by Senior Customers Service Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

153 reviews

5.0

Jan 28, 2022

Teleperformance

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Amazing Place to work, Employee Friendly Company

Cons

Documentation process is very lengthy

TP Response

1y

Thanks for your review! We're glad you enjoy working with us and appreciate our employee-friendly culture. We'll look into streamlining our documentation process to make it more efficient

5.0

Jan 28, 2022

Having a better experience with the company

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

A great organization to get a boost start towards a bright career

Cons

Communication skills get improvised at a good level

TP Response

1y

Thank you for taking the time to review TP, we appreciate your feedback.

5.0

Jan 21, 2022

Great place to work

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good environment and place to work

Cons

No no no no no

TP Response

3y

Thank you for this amazingly positive review, we appreciate your feedback.

Viewing 127 - 129 of 153 Reviews

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TP

TP Senior Customers Service Associate reviews

Company ratings over time

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Reviews by job title

Teleperformance

Having a better experience with the company

Great place to work

Jobs at TP

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