Is TP a good company to work for as a Senior Customer Service Associate?

Senior Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Customer Service Associate interview questions at TP .

Does TP pay Senior Customer Service Associate employees well?

Senior Customer Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 167 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Senior Customer Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13876) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

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TP Senior Customer Service Associate reviews

4.3

84% would recommend to a friend

(167 total reviews)

Jorge Amar

100% approve of CEO

74% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.1

Senior management

4.1

Compensation and benefits

4.1

Career opportunities

Senior Customer Service Associate employees have rated TP with 4.3 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Senior Customer Service Associate professionals have an excellent working experience there. TP is rated 20% above average by Senior Customer Service Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

167 reviews

5.0

Jun 8, 2026

Supportive team in a positive growth environment

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Team members are cooperative and always ready to assist whenever needed. The environment remains positive and helps employees grow professionally.

Cons

Customer volume can increase significantly during peak periods.

5.0

May 29, 2026

Work-life balance benefits, but graveyard shifts are tough

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Work from home - Work - Life Balance.

Cons

Working in graveyard shifts, No Roaster Preference

5.0

May 11, 2026

Customer Service Technical support.

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

I enjoy working here. I get the weekend off. It's inbound technical support calls for Canada

Cons

It took many months to clear the OJT. Otherwise, everything is fine.

Viewing 1 - 3 of 167 Reviews

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TP Senior Customer Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive team in a positive growth environment

Work-life balance benefits, but graveyard shifts are tough

Customer Service Technical support.

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TP reviews FAQs

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