Is TP a good company to work for as a Senior Customers Service Associate?

Senior Customers Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 153 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Customers Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Customers Service Associate interview questions at TP .

Does TP pay Senior Customers Service Associate employees well?

Senior Customers Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 153 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Senior Customers Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Senior Customers Service Associate reviews

4.5

89% would recommend to a friend

(153 total reviews)

Jorge Amar

100% approve of CEO

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (153 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senior Customers Service Associate employees have rated TP with 4.5 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Senior Customers Service Associate professionals have an excellent working experience there. TP is rated 26% above average by Senior Customers Service Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

153 reviews

4.0

Feb 22, 2020

Review after 2 years of experience

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

shift timings, good work life balance, lots to learn

Cons

Business oriented company but less concerns towards employees and less salary hike

TP Response

3y

Your feedback is very important to us and we hope you can share this via our http://bit.ly/TPHR-newform in order for us to improve our employee offers. Thank you.

1.0

Dec 26, 2019

no comments

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

day shift for female employees.

Cons

9 months eligibility criteria for filling ijp and now it happens to be 12 months at the time of sale login is not important productivity and target is.

TP Response

5y

We would like to know more about your review. May we ask you to please share this with us at http://bit.ly/TPHR-newform so we can address it? Thank you.

4.0

Nov 28, 2019

Overall experience was awesome

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

1. Free meal 2. Cab facility

Cons

Office politics, and partiality towards employees from senior managment

TP Response

3y

We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!"

Viewing 151 - 153 of 153 Reviews

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TP Senior Customers Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Review after 2 years of experience

no comments

Overall experience was awesome

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