Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,149 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,149 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13850) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1406) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (704) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1983 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1764 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1496 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3767 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2485 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1501 reviews)); "Bad managment and supervisor." ((in 498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,149 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,149 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,149 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated 23% above average by Customer Service. professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Oct 22, 2019

Good way to improve in work

Customer service

Recommend

CEO approval

Business Outlook

Pros

multinational environment equal opportunities for all

Cons

large amount of incoming calls

TP Response

6y

Thank you for your positive review. We also appreciate your hard work as a customer service representative. If you have suggestions or comments on how to improve our company, please let us know. Have a good day.

5.0

Oct 18, 2019

Great company

Customer service

Recommend

CEO approval

Business Outlook

Pros

Very organised, everything works nearly perfectly!

Cons

A few TL can be way too strict or even arrogant, depends always on the project and the people involved in it

5.0

Oct 14, 2019

It is very good company and good enivorment also and nice place to work.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Nice TEAM LEADER so that why. Nice people .

Cons

Yes its very good company also hr is also good communicted by candidate.

TP Response

6y

We are glad to know that you are enjoying your stay here at TP. Please rest assured that we are always working on improving our employee' work-life balance. Have a great day!

Viewing 1093 - 1095 of 1,149 Reviews

Jobs at TP

Customer Service and Technical Support Advisor with English

Customer Service and Technical Support Advisor with Spanish

Fashion Customer Service Representative with Spanish

Fashion Customer Service Representative - English Market

English speaking Google Ads Onboarding Account Manager

View all Customer Service. Jobs

TP

TP Customer Service reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good way to improve in work

Great company

It is very good company and good enivorment also and nice place to work.

Jobs at TP

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