Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,149 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,149 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13850) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1406) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (704) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1983 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1764 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1496 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3767 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2485 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1501 reviews)); "Bad managment and supervisor." ((in 498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,149 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,149 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,149 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated 23% above average by Customer Service. professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Jan 11, 2020

Customer service

Recommend

CEO approval

Business Outlook

Pros

I have some experience in company for last1 year

Cons

I want to learn something new and financial.

TP Response

6y

We appreciate your review. We are glad to know that you have learned new skills during your stint in Teleperformance. We wish you all the best in your career!

2.0

Dec 28, 2019

Now despite all, It did change my life.

Customer service

Recommend

CEO approval

Business Outlook

Pros

You have to look for them, but they are there, trips to islands, new people, new experiences. All of course made by you, not TP.

Cons

Being stuck in one of those "Matrix"- boxes taking calls all day. Truly believe humans are not designed for this type of lives...

TP Response

5y

We are sorry to hear about your experience, and we would like to help resolve your concern. May we ask you to please share this with us at http://bit.ly/TPHR-newform so we can address your concern? Thank you.

5.0

Dec 6, 2019

Customer service

Recommend

CEO approval

Business Outlook

Pros

The organisation is good for salary

Cons

Like no leaves allowed properly

TP Response

3y

Your feedback is very important to us and we hope you can share this via our http://bit.ly/TPHR-newform in order for us to improve our employee offers. Thank you."

Viewing 1090 - 1092 of 1,149 Reviews

Jobs at TP

Customer Service and Technical Support Advisor with English

Customer Service and Technical Support Advisor with Spanish

Fashion Customer Service Representative with Spanish

Fashion Customer Service Representative - English Market

English speaking Google Ads Onboarding Account Manager

View all Customer Service. Jobs

TP

TP Customer Service reviews

Company ratings over time

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Customer service

Now despite all, It did change my life.

Customer service

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