TP reviews

4.4

88% would recommend to a friend

(74,010 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,010 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

74K reviews
3.0
Nov 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Promotions could be quick, if your work is noticeable to management.Good benefits and nice and knowledgeable management. Great employee discounts from a variety of businesses.

Cons

Some people are not promoted quickly and others are not promoted at all because they are not noticed by the company. A person can work at Teleperformance USA for a few months and be promoted and there are some people who work there for years and are not promoted to higher job positions. Some employees behave as bad high school students.

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TP Response
8y
Thank you for the honest feedback. We definitely make sure to recognize and reward hardworking employees so that they will be encouraged to work harder. We'll make sure to conduct an investigation to avoid similar instances from happening again. Thank you and best regards.
2.0
Oct 18, 2010
Recommend
CEO approval
Business Outlook

Pros

For customer service or inbound call center agent: basic salary is Php13500 + Php3000 monthly for attendance bonus + sales incentives. The agent receives increment every six months. The amount (% of basic) of raise depends on performance (customers rate the agent from 1 to 10, depending on how the agent resolved the customer's concerns)

Cons

The salary indicated is actually lower compared to other call centers. Promotion is tainted by politics. Unless promoted within 3 years, it is not good to stay in this company.

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TP Response
8y
Thank you for the feedback. We always make sure to reward hardworking employees with competitive income and career opportunities so that they will be encouraged to work harder. Rest assured, this will be dealt with and proper actions will be taken.
3.0
Oct 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Permotes with in the company

Cons

Takes too long to fix the tools needed to perform job ie working computers.

avatar
TP Response
8y
We appreciate your honest review and we want to make sure our employees have the proper tools & equipment so they can work productively and efficiently. Kindly share your feedback with us at http://bit.ly/TPHR-form. Rest assured, this will be dealt with and proper actions will be taken. All the best!
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Glassdoor has 99,919 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.