Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13821) , Customer Service Representative (CSR) (5125) , Customer Service Agent (2573) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1235) , Supervisor (1104) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (812) , Executive (776) , Operations Customer Expert 1 (691) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1796 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1777 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1482 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1241 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3792 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2447 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 288 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

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4.4

88% would recommend to a friend

(74,050 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

2.0

Sep 22, 2012

Bitter sweet, be prepared to let go of your social life

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Good salary, medical insurance, friendly Training staff and CEO.

Cons

Very bad area in Shobra, the neighborhood is dirty. Being unable to take annual leaves despite that you have balance, but they can force it on you when there is availability when you don't need it, they can freeze rescheduling breaks or going to rest room to save intervals which is so humiliating and annoying because they ask for overtime and usually you feel morally obligated to stay.

3.0

Sep 19, 2012

Fast paced, a good challenge, need to be patient and teach people.

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

The management was very support of all the employees. They made sure to help us if we needed it, and there were often perks to performing well. Occasionally there were opportunities to advance, and the management was very progressive and quickly moved talent up the ladder.

Cons

The nature of the job is demanding. People don't know how to use their computers a lot. You need a lot of patience, and a mindset of teaching people how to solve the problem. Happy customers = happy management. Sometimes you don't get along with a supervisor, but you just need to put your head down and work through it. Often the metrics for support agent performance were fairly stingy and restrictive.

4.0

Sep 17, 2012

I enjoyed working on different technical support accounts at Teleperformance in Salt Lake City.

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

Get paid for helping people all day. And most supervisors did their job well.

Cons

Sometimes, people who shouldn't ever have any authority over anyone, do become supervisors; however, that seems to happen everywhere, and the manager I spoke to shifted me to another supervisor without objecting. The company failed to take advantage of some opportunities in employee management; we rarely found out when customer sent us thank you letters or e-mails, and employee suggestions seemed to vanish (despite supervisors telling me that they did review employee suggestions in their meetings).

Viewing 73942 - 73944 of 74,050 Reviews

Jobs at TP

Customer Service and Technical Support Advisor with English

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Fashion Customer Service Representative with Spanish

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TP

TP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Bitter sweet, be prepared to let go of your social life

Fast paced, a good challenge, need to be patient and teach people.

I enjoyed working on different technical support accounts at Teleperformance in Salt Lake City.

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