Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13829) , Customer Service Representative (CSR) (5127) , Customer Service Agent (2577) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1404) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (930) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1798 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1759 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1259 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3845 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2461 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1495 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 372 reviews)); "Poor communication and dropping classes with little notice" ((in 283 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

88% would recommend to a friend

(74,192 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,192 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

1.0

Jun 7, 2014

Avoid like the plague.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I've made a handful of really good friends. Overall the CSR's are nice but there are some outright horrible people here.

Cons

Really poorly managed project I work on. It's exceptionally rare to spend time with your manager to discuss performance or development. There are lots of people here who need further training to make them better and more confident at doing their job but no-one seems to care about the people and they get left to rot which is not fair on them. When there is work to be done the managers are nowhere to be seen. Don't think i'll ever be able find a more disorganised company irrespective of where I work in the future. There is no chance of career development unless you are friends with Team managers or members of the Operations team. The pay is close to minimum wage and there are absolutely no benefits.

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

4.0

Jun 2, 2014

Not bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, willing to work with you for the most part, not hard to advance.

Cons

Overtime, some people were not ready to be supervisors.

5.0

Jun 1, 2014

Enlightening

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

You learn a lot by working here. You get to learn how networking works with a variety of things, and how to support products on both a customer service standpoint and a technical standpoint. You can learn how to use software to improve the job experience, and how to improve a customer's experience while improving your use for time. Overall it is an enlightening experience that teaches much and assists others more. It really helps to be able to help others and help your company at the same time. They also have great benefits and only need someone who's willing to use them to get started.

Cons

The hours can be a bit hard to work around depending on your shift and your project.

Viewing 73924 - 73926 of 74,192 Reviews

Jobs at TP

Customer Service and Technical Support Advisor with English

Representante de Prospección y Desarrollo de ventas-Importante Aerolínea-B2B

Agente Comercial Telefónico con Experiencia en Seguros -Lunes a Viernes

Agente Comercial Telefónico -Seguros Motor- TURNO TARDE

Account Manager B2B – Operación Aerolínea

TP

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Avoid like the plague.

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