TP reviews

4.4

88% would recommend to a friend

(74,254 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,254 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

74K reviews
4.0
Apr 17, 2015

customer service representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

helped customers understand bills and take calls

Cons

bad managers and not nice people

3.0
Apr 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The people you work with that are agents , mentors , supervisor , etc . Are great people . Besides the CCM(Call center managers) . The bonuses are great . IF YOU BONUS(a lot to get the bonus). You can move up quick .

Cons

Most of the workers relate to you . There are some really nice people that work there . You are grouped with 10-20 people maximum to one supervisor who's supervised by multiple managers . Teleperformance as a whole was contracted by AT&T and in customer service is the worse company to work with unless you work in corporate . It's very easy to get promoted as well as demoted . The turnover rate is very high and sometimes the pay was always tricky . The overtime process was horrible . You were drained talking to the most obnoxious people EVER ! They are always changing up procedures and claim it's "innovation". These are selfless , self centered , idiots .

Viewing 73834 - 73836 of 74,254 Reviews

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