Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13841) , Customer Service Representative (CSR) (5138) , Customer Service Agent (2580) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1406) , Content Moderator (1237) , Supervisor (1107) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (698) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2005 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1785 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1495 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1252 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3785 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2465 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "Bad managment and supervisor." ((in 504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 390 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Barcelona , Madrid , Zaragoza , Sevilla , A Coruña , Ponferrada , Jerez , Hospitalet , Salamanca , Medellín , Badalona , León , Guadalajara , Valencia , Albacete , Santa Cruz de Bezana , Santander , A Pobra do Caramiñal

TP reviews

4.4

88% would recommend to a friend

(74,414 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,414 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

1.0

Oct 25, 2015

Terrible Company

Technical support

Recommend

CEO approval

Business Outlook

Pros

Met a lot of friends and colleagues. With the experience and certifications through the particular account I was on, Teleperformance was a gateway, albeit not so apparent at the time, into future and better opportunities outside of the company itself.

Cons

Daily procedure changes, never knew what to expect coming into work. Ridiculous security measures at front door which involved taking everything out of your pocket and placing it in a bin, walking through a big metal detector, and THEN getting checked with a metal detector wand. Sharing a computer and tiny desk with people from other shifts who would leave it rather nasty (food particles, sweat, dirt, fingernail clippings, and quite possibly sneeze juice). "Auto-In!"

TP Response

9y

We appreciate your honest review. Our aim is to provide our employees a positive experience with us while making sure they follow the rules and regulations set by the company. This is to ensure standards are met, sensitive data are protected and excellent customer service is provided. Best regards.

1.0

Oct 23, 2015

DON'T EVEN BOTHER APPLYING....THE PAY SUCKS

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The trainers and the employees are nice.They will hire ANYONE. If you have a pulse, you can get hired on here.

Cons

The pay sucks, and they do not give raises. The only way to get an increase in pay is to promote to a supervisor position. You have to be there a full year to even get a paid day off. I have never worked at such an unorganized, unprofessional job in my entire life.

TP Response

7y

Thank you for your honest review. We abide strictly to international and local labor laws, that include providing salaries and incentives that are at par, if not higher than the industry standard. Hope you will be able to share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can conduct an investigation.

2.0

Oct 22, 2015

Customer service and tech support

Recommend

CEO approval

Business Outlook

Pros

Good in between job. There is no criteria. Anybody with any skill can join

Cons

Management is not upto the mark. People dont have enogh experience. The management doesnt respect its employees. Floor support ir Sme's are abusing the workplace.

TP Response

7y

We are sorry to know you felt that way. We wanted to make sure that our employees are provided a professional working environment. If you have any additional feedback, kindly share it with us via to http://bit.ly/TPHR-newform in order for us to investigate. Thank you.

Viewing 73780 - 73782 of 74,414 Reviews

Jobs at TP

Account Manager B2B - Operación Aerolínea

Customer Service and Technical Support Advisor with English

Agente Comercial Telefónico con Experiencia en Seguros -Lunes a Viernes

Fashion Customer Service Representative with Spanish

Customer Service and Technical Support Advisor with Spanish

TP

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Terrible Company

DON'T EVEN BOTHER APPLYING....THE PAY SUCKS

Customer service and tech support

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