Item: TP
Rating: 3
Author: Current employee - Anonymous employee

Question 1

Does TP pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

Question 2

How satisfied are employees working at TP?

Accepted Answer

88% of TP employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

Question 3

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13841), Customer Service Representative (CSR) (5138), Customer Service Agent (2580), Analyst (1525), Customer Service (1470), Expert em Interação (1406), Content Moderator (1237), Supervisor (1107), Call Center Agent (1068), Customer Service Associate (933), Agent (895), Team Leader (812), Executive (778), Operations Customer Expert 1 (698), CSA - Customer Service Associate (632)

Question 4

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2009 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1784 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1755 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1508 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1245 reviews))

Question 5

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary is low and not enough for my family as well as my personal needs." ((in 3825 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2461 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 510 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 357 reviews))

Question 6

What are employees saying about TP layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

Question 7

What are the top reviewed TP locations?

Accepted Answer

Barcelona, Madrid, Zaragoza, Sevilla, A Coruña, Ponferrada, Jerez, Hospitalet, Salamanca, Medellín, Badalona, León, Guadalajara, Valencia, Albacete, Santa Cruz de Bezana, Santander, A Pobra do Caramiñal

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Quality care and escalations specialist/ Email supervisor

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