Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13872) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1252) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Barcelona , Madrid , Zaragoza , Sevilla , A Coruña , Ponferrada , Jerez , Hospitalet , Salamanca , Medellín , Badalona , León , Guadalajara , Valencia , Albacete , Santa Cruz de Bezana , Santander , A Pobra do Caramiñal

TP reviews

4.4

89% would recommend to a friend

(74,683 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (74,683 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TP has an employee rating of 4.4 out of 5 stars, based on 74,683 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

75K reviews

3.0

Nov 9, 2015

TP Boca

Manager

Recommend

CEO approval

Business Outlook

Pros

Growth opportunities, flexible schedules, work from home opportunities

Cons

Wages not in line with local competition, high stress environment

TP Response

7y

We appreciate your honest feedback. Our goal is to make sure employees are properly compensated, and at the same time, given support by the management. We'll make sure to conduct an investigation to avoid similar instances from happening again. Thank you.

4.0

Nov 8, 2015

Great so far

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you are in a good campaign its great. I all comes down to what campaign you are working on. If the client is laid back you can work comfortably. You will work a lot, but I personally like to work and been able to do so in a safe environment is great.

Cons

Bad campains are really bad. I haven't worked myself on one of them, but i heard there are a couple that are really bad.

TP Response

7y

Thank you for your feedback. We set to provide our employees a working environment wherein they can be comfortable. We are glad to know about your great experience with us. All the best and have a nice day!

1.0

Nov 8, 2015

Worst working environment in the world!

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

It pays the bills. (barely)

Cons

1) The most disrespectful people in charge I have ever come across in my life. CSAs are treated so poorly and with absolutely no respect or dignity, unless they have a personal relationship with Team Leaders or Operation Managers. 2) Absolutely zero staff empowerment. Staff are chained to the desks and are terrorised if they are off for as little as 2 minutes over their time limit. 3) So demotivating- I have always loved working and have been good at whatever it is I do. In this place its impossible to be good- you are treated as low and unworthy of any kind of good feedback or so much as a pat on the back. 4) The real time staff need to get over themselves- screaming across the call floor for people to get off wrap after 30 seconds. Absolutely ridiculous. I am still in shock at how badly this place is run- I have never worked in an environment like this before. The staff turnover is extremely high, and now I know why.

TP Response

7y

Our goal is to provide a professional and nurturing environment wherein employees are treated equally and valued. We are sorry that your experience states otherwise. May we ask that you also share this with us via http://bit.ly/TPHR-newform in order for us to conduct an investigation to avoid similar instances from happening again. Thank you.

Viewing 73474 - 73476 of 74,683 Reviews

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TP Boca

Great so far

Worst working environment in the world!

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