Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Barcelona , Madrid , Zaragoza , Sevilla , A Coruña , Ponferrada , Jerez , Hospitalet , Salamanca , Medellín , Badalona , León , Guadalajara , Valencia , Albacete , Santa Cruz de Bezana , Santander , A Pobra do Caramiñal

TP reviews

4.4

89% would recommend to a friend

(74,681 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TP has an employee rating of 4.4 out of 5 stars, based on 74,681 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

75K reviews

1.0

Nov 10, 2015

Criminal Enterprise Provides Great Training For Sales

Sales specialist

Recommend

CEO approval

Business Outlook

Pros

The training is excellent and my co-workers were wonderful. I liked the managers, too. Too bad it is a criminal enterprise from top to bottom. I was fired for failing to meet the sales quota because I carefully explained the details of the program I was selling to our senior citizen callers. My co-workers and supervisors knew that they were bamboozling / duping senior citizens by enrolling them into costly, worthless programs that they would be billed for until they died yet they continued to do so.

Cons

The company offers horrible, over-priced products and it comprehensively and constantly rips off it's employees and customers at every turn. The company has been fined $8 million dollars on three separate occasions for engaging in deceptive selling practices which they still carry out. The company obtains credit card information from senior citizens, delays sending the seniors details on the discount programs that they have been enrolled in and then automatically bills the seniors until they die or remember to cancel their plan memberships. They rip off the employees by denying them commissions if they are late to work more than once per pay period or if they don't make their sales quotas or if they don't adhere to the sales script.

TP Response

7y

Thank you for the honest review. We see to it our employees feel that they are treated well, given constant support and listened to while working productively and efficiently. Kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com to conduct an investigation to avoid similar instances from happening again. Best regards.

3.0

Nov 9, 2015

TP Boca

Manager

Recommend

CEO approval

Business Outlook

Pros

Growth opportunities, flexible schedules, work from home opportunities

Cons

Wages not in line with local competition, high stress environment

TP Response

7y

We appreciate your honest feedback. Our goal is to make sure employees are properly compensated, and at the same time, given support by the management. We'll make sure to conduct an investigation to avoid similar instances from happening again. Thank you.

4.0

Nov 8, 2015

Great so far

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you are in a good campaign its great. I all comes down to what campaign you are working on. If the client is laid back you can work comfortably. You will work a lot, but I personally like to work and been able to do so in a safe environment is great.

Cons

Bad campains are really bad. I haven't worked myself on one of them, but i heard there are a couple that are really bad.

TP Response

7y

Thank you for your feedback. We set to provide our employees a working environment wherein they can be comfortable. We are glad to know about your great experience with us. All the best and have a nice day!

Viewing 73471 - 73473 of 74,681 Reviews

Jobs at TP

Account Manager B2B – Operación Aerolínea

Spanish Speaking Google Ads Onboarding Account Manager

English speaking Google Ads Onboarding Account Manager

Italian Speaking Google Ads Onboarding Account Manager

Romanian speaking Sales Development Representative – Google Ads Products

Barcelona

View job

TP

TP reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Criminal Enterprise Provides Great Training For Sales

TP Boca

Great so far

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at TP

Company ratings over time

TP reviews FAQs