TP reviews

4.4

89% would recommend to a friend

(74,679 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,679 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

75K reviews
5.0
Nov 12, 2015

Great Place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

lots of fun, people are great to work with, good pay for location, prizes, bonuses, benefits

Cons

I can not think of any cons at this time

avatar
TP Response
9y
Thank you very much for the positive comments. We're happy that you're enjoying your stay with Teleperformance. We always make sure to provide a professional but fun environment for our employees while rewarding them with competitive income, great incentives and corresponding benefits. Best regards.
1.0
Nov 10, 2015
Recommend
CEO approval
Business Outlook

Pros

The training is excellent and my co-workers were wonderful. I liked the managers, too. Too bad it is a criminal enterprise from top to bottom. I was fired for failing to meet the sales quota because I carefully explained the details of the program I was selling to our senior citizen callers. My co-workers and supervisors knew that they were bamboozling / duping senior citizens by enrolling them into costly, worthless programs that they would be billed for until they died yet they continued to do so.

Cons

The company offers horrible, over-priced products and it comprehensively and constantly rips off it's employees and customers at every turn. The company has been fined $8 million dollars on three separate occasions for engaging in deceptive selling practices which they still carry out. The company obtains credit card information from senior citizens, delays sending the seniors details on the discount programs that they have been enrolled in and then automatically bills the seniors until they die or remember to cancel their plan memberships. They rip off the employees by denying them commissions if they are late to work more than once per pay period or if they don't make their sales quotas or if they don't adhere to the sales script.

avatar
TP Response
7y
Thank you for the honest review. We see to it our employees feel that they are treated well, given constant support and listened to while working productively and efficiently. Kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com to conduct an investigation to avoid similar instances from happening again. Best regards.
3.0
Nov 9, 2015

TP Boca

Recommend
CEO approval
Business Outlook

Pros

Growth opportunities, flexible schedules, work from home opportunities

Cons

Wages not in line with local competition, high stress environment

avatar
TP Response
7y
We appreciate your honest feedback. Our goal is to make sure employees are properly compensated, and at the same time, given support by the management. We'll make sure to conduct an investigation to avoid similar instances from happening again. Thank you.
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Glassdoor has 100,716 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.