TP Customer Support Representative reviews

3.6

63% would recommend to a friend

(282 total reviews)

Jorge Amar

Not enough data to show CEO approval

55% positive business outlook

Customer Support Representative employees have rated TP with 3.6 out of 5 stars, based on 282 company reviews on Glassdoor. This indicates that most Customer Support Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Support Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

282 reviews
2.0
Dec 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Lots of drugs on site.

Cons

Ruthless competitive culture with souless management.

avatar
TP Response
7y
Our goal is to provide a good and comfortable working environment to our employees and for them to receive enough support from their superiors. We also see to it that they receive fair treatment. However, your review states otherwise. May we ask that you share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can conduct an investigation. Thank you.
5.0
Aug 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Tp accomodation - don't know how long it will last. Moving around the various projects is interesting and really help to develop a wide set of skills.

Cons

company requires flexibility, but it isn't so flexible You have to push your agenda in order to be heard Meritocracy: not so much

avatar
TP Response
7y
Thank you for sharing your review and for letting us know about this. We wanted to provide a great working experience to our employees and it seems that we failed to do so. Hope you can share more information with us via http://bit.ly/TPHR-Form for us to address this issue.
4.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

A good place to work. Always recruiting. Good ubication.

Cons

Poor medium management in some of the projects. Instability in some campaigns, don't believe all the marketing that they sold.

avatar
TP Response
7y
Thank you for your positive review on the work place. When it comes to the management team, we would like to assure you that they should have the skills to properly manage the projects and also help you with anything. May we ask that you give more details about this here http://bit.ly/TPHR-newform in order for us to conduct an investigation.
Viewing 274 - 276 of 282 Reviews

Glassdoor has 100,792 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.