Is TP a good company to work for as a Customer Support Representative?

Customer Support Representative professionals working at TP have rated their employer with 3.6 out of 5 stars in 282 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Support Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Support Representative interview questions at TP .

Does TP pay Customer Support Representative employees well?

Customer Support Representative professionals rate their compensation and benefits at TP with 3.3 out of 5 stars based on 282 anonymously submitted employee reviews. This is 26.3% worse than the company average rating for salary and benefits. Find out more about Customer Support Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Customer Support Representative reviews

3.6

63% would recommend to a friend

(282 total reviews)

Jorge Amar

Not enough data to show CEO approval

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (282 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Customer Support Representative employees have rated TP with 3.6 out of 5 stars, based on 282 company reviews on Glassdoor. This indicates that most Customer Support Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Support Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

282 reviews

4.0

Oct 9, 2020

Decent Company for Expats

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

On-Time salaries, on-campus activities and once in a month off-campus activities ( tours,parties etc) Salary determined by language you are supporting ( for greek it can be count cons side)

Cons

average salary with mostly short-term contracts

2.0

Oct 8, 2020

good for a short term job

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Pay on time, good job for an undergraduate

Cons

pressure, salary could be better, unfulfilling job

5.0

Sep 18, 2020

Flexible working

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Very good environment and very supportive mentors.

Cons

Need to be sincere for your job role

TP Response

5y

That's correct! We aim to provide a positive environment for our employees and support them all the way for their career progression. Thank you for your great review.

Viewing 256 - 258 of 282 Reviews

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TP Customer Support Representative reviews

Company ratings over time

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Reviews by job title

Decent Company for Expats

good for a short term job

Flexible working

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