Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,109 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,109 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13847) , Customer Service Representative (CSR) (5142) , Customer Service Agent (2585) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1239) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2007 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1491 reviews)); "Good environment is good." ((in 1268 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2493 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1489 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 365 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,109 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

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Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,109 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

1.0

Oct 20, 2014

It was just a job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They are always hiring year round

Cons

Ghetto, they hired pretty much anyone. But now they actual do background checks. Low pay

1.0

Oct 17, 2014

Why cant i give less than one star?

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

nice team mates, nothing else

Cons

***CONSIDER THIS COMPANY ONLY IF YOU ARE ABSOLUTELY DESPERATE*** Liers, thats what they are. They lie on any thing. They make their offer (that also tell you they will pay your flight ticket to get to portugal wich is totally untrue), and when your are there, the contract is totally different, and you know whats the answer from HR to justify these lies?? "OTHERWISE NOBODY WOULD COME"!! Would you believe it? Atendimento is completely useless and they are able to create more problems than they can solve. Communication between offices is SUPER SLOW (you can wait 2 weeks to get the most simple answer to your most simple question). You you holidays are confirmedm thay can change teir mind even the day befor your first day of holiday. The welcome support is a completely useless department. Slow communication and zero problem solving. Management is totally absent. Welcome to TP

5.0

Oct 6, 2014

Just got hired!!!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Applied online Friday Sept. 26 2014, they called me Saturday Sept. 27 2014 for a phone interview, and asked me to come to their office Monday Sept. 29 2014 and I was hired!!!!!! Their interviewers were relaxed and professional all around pleasant 2nd interview.

Cons

From what I saw just from the interview they don't enforce company dress code policies...some of the employees looked like they just rolled out of bed literally!

Viewing 17008 - 17010 of 17,109 Reviews

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TP Client Support Associate reviews

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It was just a job

Why cant i give less than one star?

Just got hired!!!!

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