Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,109 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,109 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13847) , Customer Service Representative (CSR) (5142) , Customer Service Agent (2585) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1239) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2007 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1491 reviews)); "Good environment is good." ((in 1268 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2493 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1489 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 365 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,109 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,109 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,109 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

1.0

Oct 22, 2014

Customer Service Representative, Teleperformance Hellas, Athens

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Salaries were paid more or less on time. Easy to get a position in the company. Nothing else I could mention.

Cons

Almost everything. No bonuses, no free weekends, awful schedules, arrogant and incompetent leaders. The relocation package is a big lie, you have to stay in the most disgusting flats, and a considerable amount is deducted from your salary for this kind of accommodation. The company decides with whom you can stay. No permanent contracts are offered. All in all, almost everything was bad.

4.0

Oct 21, 2014

Great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good people and working environment branch boss understanding worked with me on hours as take care of my dad

Cons

didnt like the hours for late night but able to bid on hours wanted and hope you got them and twice a month paycheck

2.0

Oct 21, 2014

Customer Support - Teleperformance Hellas

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Theoretically good benefits, some events organised for employees, training with a nice trainer (quite low level training materials though) and good colleagues

Cons

Very low management strategies and almost unimaginably low work ethics. Very few of the benefits that were announced prior to the start were there in place or you had to push for absolutely anything to make it happen. Communication with HR is ridiculous - while they are supposed to be there for support they are almost impossible to reach being in a faraway building and almost never answering their e-mail. The work place policies ares yet the most ridiculous part of everything - you are monitored every second when in work and off-time allowed gives you practically no flexibility.

Viewing 17005 - 17007 of 17,109 Reviews

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TP Client Support Associate reviews

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Customer Service Representative, Teleperformance Hellas, Athens

Great company

Customer Support - Teleperformance Hellas

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