Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,109 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,109 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13847) , Customer Service Representative (CSR) (5142) , Customer Service Agent (2585) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1239) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1983 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1764 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1496 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3767 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2485 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1501 reviews)); "Bad managment and supervisor." ((in 498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews))

TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,109 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by demographic groups

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Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,109 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

1.0

Nov 28, 2014

Teleperformance Airdrie - Shallow and ludicrous to staff!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

* Helpful team managers/supervisors * Nice canteen/Facilities

Cons

Pure disgraceful attitude to people who end up having to genuinely take time off as they are sick/unwell and then dismiss them because they apparently didn't account for every day off sick and then being told that you were AWOL when they knew fine well that you were off in pain and didn't even show one smidgen of care or concern. ALSO... they don't know how to pay you what you're owed either. Here, do the math... 4 weeks minus 2 weeks (sick) + £156. Hmmm, I can't pay my rent, gas, electric... You get the point yet?

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

1.0

Nov 20, 2014

Practice what you Preach

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A pay check and nothing more. Free unhealthy food

Cons

Supervisors micromanage policies are not followed, upper management is well practiced in the smoke and mirrors effect things are not what they seem.

2.0

Nov 11, 2014

Teleperformance Nearshore USA

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You can improve your english level and practice it at a daily basis. It offers instructors to help you out with the pronunciation.

Cons

Poor salaries. The part time and full time payment it is almost the same, their is no difference between staying 3 more hours at the workplace if 1 its gone in 15 minutes useless breaks. The food it is realy bad and as a worker you dont have any other option near.

Viewing 16999 - 17001 of 17,109 Reviews

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Teleperformance Airdrie - Shallow and ludicrous to staff!

Practice what you Preach

Teleperformance Nearshore USA

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