TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,125 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,125 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews
1.0
Mar 2, 2016
Recommend
CEO approval
Business Outlook

Pros

There aren't any pro's unfortunately.

Cons

No paid time off, no holiday pay if you're off the holiday, the pay is horrible you can't live off of it, only 16 hrs PTO after one year We told forced to come in on our day off so that they could close for Christmas Day and New Years Day and even though I already had those days approved for time off, they took it away from me and said I had to work on my day off or be given points for calling in, I am a caregiver and had to stay home to care for my Father and they didn't care that I had no one else to stay with him on those days. I had to call in and take the points even though those were my regular days off. They pick on everything and abuse their employee's to the point that everyone keeps quitting. There was a girl who was in the hospital and they gave her points for every day that she was in the hospital and fired her when she got back, she had to fight to have the points removed and keep her job. They write you up for everything under the sun. Everyone I started with has either quit, been fired or is looking for other work. I quit because I couldn't take the abuse anymore, I was being abused by a customer on a call and instead of management understanding even after hearing the call, they gave me the wrong, I was being yelled at and called names and they didn't care and that is when I decided I needed to get out of that horrible place. I would not even give this company one star, but they force you to and I would not recommend this company to my worst Enemy. Find another place to work if you don't want to get sick or be totally unhappy everyday that you are there.

avatar
TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
3.0
Feb 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Works with you with part time or full time needs Different working opportunities

Cons

Don't pay for vacation time after you resign Don't give you sick time Pay can be more than $11

avatar
TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
5.0
Feb 25, 2016
Recommend
CEO approval
Business Outlook

Pros

- great company - training is good - free car park - overtime available

Cons

- repetitive (but it is a call centre)

avatar
TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
Viewing 16894 - 16896 of 17,125 Reviews

Glassdoor has 100,675 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.