Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,127 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,127 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,127 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

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Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,127 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

1.0

Mar 21, 2016

HORRIBLE PLACE TO WORK!

Account manager

Recommend

CEO approval

Business Outlook

Pros

Pay $500 bonus Not much else

Cons

Everything. 2 microwaves for entire staff. Can't get a replacement badge until office opens, even if scheduled before then. ( they open at 8am, and I was scheduled at 6am) A ton of miscommunication You get written up for every thing. Like for example having your keys in the training room, having your jacket fall on the floor, and forgetting your badge at home and not being able to get a temp badge until 8. Yes, all of these ACTUALLY happened to myself and others in the training class. Not to mention they have no trust in the employees there. They have secerity that screens you when you walk on the floor. You can have soda because they think you'll sneak a pen and paper in to write down account information.

TP Response

10y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

1.0

Mar 16, 2016

Teleperformance Customer Service Rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good stepping stone to move on to new companies, easy work.

Cons

Extremely unprofessional, low base pay, the company preaches that they promote from within your project and give everyone a fair shot at positions but it turns in to more of a popularity contests. Supervisors start off relatively untrained.

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

2.0

Mar 13, 2016

It's a paycheck

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The onsite restaurant was great! The coworkers were very friendly as well.

Cons

The amount of favoritism was ridiculous! Management was very unprofessional, and u never knew if u would be fired that day.

TP Response

10y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Viewing 16891 - 16893 of 17,127 Reviews

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HORRIBLE PLACE TO WORK!

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It's a paycheck

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