Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,127 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,127 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13867) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1252) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (713) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,127 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

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Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,127 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

3.0

Apr 20, 2016

Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice facility, management tried to motivate and support the best they could

Cons

Hours can be poor for new hires, bonus are getting eliminated, upper management only sees numbers not people.

TP Response

10y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

1.0

Apr 17, 2016

Worst place to work ever

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Not one thing that they told me about the job and what was expected was true. They will tell you one thing when you apply but it will be just the opposite direction.

Cons

Staff will not be honest with you, they will state that the reviewsame of the company on glassdoor, indeed and some othersort are not true and shouldn't be taking into consideration. Management will not work with a person who has disabilities. Even if you have a doctors note. Can't even bring anything with you management treats the employees like they are prison inmates. Having no rights to having your personal property. Staff doesn't care whome they hurt or hown they arefused trating employees. Most will tell you that they hate working there. Very high turn over, no taking responsibility for actions in management or staff.they will straight up lie to the employees much into favoritism.would suggest never bothered working there its not worth the money, time or price of my health when it comes to needing my medicine with me. The company treatment of employees was disrespectful, and disgusting ,totally uncalled for

TP Response

10y

Hi, we are sorry to hear that your time with us was not that fun, but we are working very hard every day to improve our work environment to be a very productive and enjoyable place at the same time. If you wish to share your ideas and concerns, please feel free to write us through our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

2.0

Mar 28, 2016

Overall, not great.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Not a lot of pros to do with the company. Nothing that I can honestly think of. Fellow employees were great.

Cons

Typical call center. If you are okay with that and the bad pay then go for it. It's all on you.

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Meanwhile you can share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Viewing 16888 - 16890 of 17,127 Reviews

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Worst place to work ever

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