TELUS reviews

3.5

58% would recommend to a friend

(8,613 total reviews)
avatar

Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
1.0
Jan 17, 2019
Recommend
CEO approval
Business Outlook

Pros

- Has the potential to be a truly incredible company. Unfortunately, over recent years there’s been high turnover with the executive team, and a shift of cost cutting at the expense is at the team member - Profit Sharing, Shares & RRSP options, Corporate Discounts - Potential to reverse negative cultural shift if right changes are made with upper management

Cons

- ZERO Development for front line workers - Belittling, Bullying, Micro Managing Area Management that are under-qualified and have skewed vision on how to respect and encourage engagement within their Areas - Upper Management is out of touch with reality, push the blame elseware to avoid the heat from VPs via yearly engagement survey feedback - Typical corporate politics — must be a yes man, don’t bother asking questions during any periods of change or they’ll find a reason to constructively dismiss you - Looking to please shareholders, constant budget restraints and cut backs have driven compensation, training, & recognition programs down - Slow moving processes for change — Competition now has the edge

4.0
Jul 5, 2018

Internal IT Operations

Recommend
CEO approval
Business Outlook

Pros

-Working from home - avoid traffic, dry cleaning bills, eating crap food outside for lunch every day -Super friendly colleagues - seriously friendliness and teamwork are what keeps this company going -Get the chance to work with big technologies only companies with deep pockets like TELUS can afford

Cons

Slow bureaucratic processes, antiquated request tools IT operations teams are not respected by senior management, ops teams have not been given a new hire in 6 years IT operations teams losing people over time due to attrition, the plan is to outsource all IT operations from Canada to Bulgaria and the Phillipines over the next 5 years

1.0
Jun 16, 2018

Working at Telus

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Average pay Good benefits (but started going south) Offers working from home

Cons

Limited opportunity to grow Very low salary increase Absolutely no budget for training ("Google it" is the motto) Company doesn't really value or recognize your talents

Viewing 154 - 156 of 8,613 Reviews

Glassdoor has 10,038 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.