TELUS reviews

3.5

58% would recommend to a friend

(8,612 total reviews)
avatar

Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
2.0
Oct 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Good mental health benefits Lots of volunteer opportunities

Cons

Lots of top performers, female, and minority team members being let go as part of the mass layoff this year Keen on giving back to community but struggling financially Lots of org changes within a year and lack of direction from the leadership team

1.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Biweekly paycheque, decent benefits, opportunity to work from home in some teams.

Cons

My tenure at Telus has left me with a range of experiences that I feel compelled to share, reflecting strictly on my personal observations during my time with the company. For nearly a decade, I dedicated myself to Telus, and as an immigrant and minority employee, my journey was marked by both positive and concerning moments. When I look back on my time there, it's impossible to ignore instances of what I perceived as favoritism and racism. These issues seemed particularly prevalent in the disparities regarding opportunities for minorities and immigrants in comparison to our Caucasian colleagues. It's important to acknowledge that my observations may have been specific to the business unit I was a part of. Nonetheless, it appeared that promotions, career advancements and even job security were not always determined by merit, fostering a culture of favoritism. Compensation at Telus was consistently a topic of concern. Salaries were often below industry standards and even when promotions were granted, employees frequently found themselves at the lower end of the pay scale for their roles. This issue was compounded by a lack of consideration for inflation when determining pay increases. Many of us struggled with compensation that failed to keep up with the rising cost of living. In addition, there seemed to be a shortage of support for employees seeking financial assistance to further their education or training. Frequent budget constraints and excuses made it challenging for individuals to access the funds necessary for their professional development, impeding their ability to advance within the company. One of the most disheartening aspects of my time at Telus was the unexpected layoffs of highly talented and dedicated individuals, even those who consistently received outstanding performance reviews. This added a layer of uncertainty to the workplace, as it became evident that job security was never guaranteed, regardless of one's contributions. Although Telus did provide a work-from-home policy, there was a noticeable shift in the company's stance, with increasing mandate for employees under my director to work hybrid (in office and at home). This shift contradicted the full work from home flexibility many had come to appreciate and left some feeling pressured and uncomfortable. In summary, my experience at Telus was marked by a troubling blend of favoritism, pay disparities, limited support for professional growth and unexpected layoffs. It is my sincere hope that the company takes these concerns seriously and actively works towards fostering a more inclusive and equitable workplace for all employees as this is vital for building a stronger, more cohesive workforce.

3.0
Sep 25, 2023

Profit over people

Recommend
CEO approval
Business Outlook

Pros

Decent benefits, engaged workforce, individual people are great

Cons

Metrics set too high to reach and setting teams up for failure and with the layoffs the pressures will only get worse. Limited career development depending where in the company you are,

Viewing 139 - 141 of 8,612 Reviews

Glassdoor has 10,036 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.