TELUS reviews

3.5

58% would recommend to a friend

(8,612 total reviews)
avatar

Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
1.0
Feb 25, 2026

Dysfunction

Recommend
CEO approval
Business Outlook

Pros

If you are looking solely to generate an income and need to have healthcare and benefits - TELUS is the place for you.

Cons

There is little to point to today that reflects sustainable value creation within the organization. From both a cultural and leadership standpoint, the foundation has weakened — not due to a lack of effort from individuals, but because of structural misalignment and inconsistent strategic direction. Recent leadership additions, many brought in through acquisitions or external hiring, appear to have been placed into an environment without the alignment or support required for success, effectively setting them up to struggle rather than lead meaningful transformation. If the current trajectory continues, TELUS Health risks eroding its brand presence in the US market and diminishing the credibility it once held with clients, partners, and industry stakeholders. Without a clear recalibration of leadership accountability, cultural cohesion, and market strategy, the organization may face long-term reputational challenges that will be difficult to reverse.

1.0
Feb 24, 2026

Salary Range

Recommend
CEO approval
Business Outlook

Pros

Permanently work from home and no for seeable future for return to office mandate.

Cons

To focus on what matters the most, there is minimal room for growth, lack of transparency, poor bonuses and poor base salary especially taking into account merit. Darren Entwistle has provided negative growth in the last half decade while the economy was growing.

3.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill, and has work life balance

Cons

not al ot of growth ops

Viewing 130 - 132 of 8,612 Reviews

Glassdoor has 10,036 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.