TELUS reviews

3.5

58% would recommend to a friend

(8,612 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
1.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Looks good on the resume

Cons

Extremely toxic and manipulative leadership (SMB 1-30) & (30-100). Basically the strategy is to hire immigrants and extract as much work from them till they either quit or lay them off due to "poor performance". You are entitled to vacation but will make it extremely difficult to use it. You definitely have to be liked by management and agree and do as they say so that you get some good leads. If you are not liked you will definitely be getting recycled leads that have been dialed 1000 times before. Constant new rules being added everyday, that will be followed for a month and then some new rule will be implemented. You will also constantly get the run around with management and try to get in your head and manipulate you to work on weekends and will get looked down upon as if you do not have a life outside of work if you do not contribute.

3.0
Jul 31, 2024

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

Competitive salary and hybrid work environment that truly embraces DE&I.

Cons

Job security is uncertain and frontline employees are highly disengaged in the Canadian call centre. The last year has been a rollercoaster ride I used to recommend applying here all the time but until things are less turbulent I won’t be doing that.

3.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Really enjoyed my time there and learned a lot in the first couple years. Learning dropped off afterwards but it was nice for them to keep remote first work that they had before the pandemic

Cons

Compensation was always low, layoff culture nowadays is ruthless. Lots of slide making and meetings, so my learning stopped after a couple years.

Viewing 124 - 126 of 8,612 Reviews

Glassdoor has 10,036 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.