Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (468) , Sales Representative (446) , Sales Associate (214) , Business Analyst (205) , Manager (157) , Account Manager (142) , Project Manager (142) , Customer Service Representative (CSR) (108) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 914 reviews)); "Great culture and very remote friendly!" ((in 569 reviews)); "Good work life balance and security of a large corporation" ((in 545 reviews)); "Telus has some great people that work hard and are very professional." ((in 502 reviews)); "Was great and good pay" ((in 453 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 393 reviews)); "Queueing and low salary." ((in 370 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 172 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 99 reviews)); "Upper management does not care about those on the frontline at all." ((in 77 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

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TELUS

TELUS reviews

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3.5

58% would recommend to a friend

(8,600 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Jun 11, 2008

Good place to start, or finish, a career. The middle, not so much.

Engineer

Recommend

CEO approval

Business Outlook

Pros

As a telecommunications company, TELUS is firmly focused on the next generation of unified communications. They're a technological leader in the Canadian marketspace.

Cons

Regionally, TELUS is not as competitive, salary-wise, as the dominant industries. This doesn't foster a culture of lasting employment.

5.0

Sep 12, 2013

Great company treats employees very well!

Channel engagement manager

Recommend

CEO approval

Business Outlook

Pros

Great company that provides excellent compensation, benefits and work life balance to its employees.

Cons

Uses overseas call centres for some departments which is not supporting Canadian economy.

5.0

Dec 2, 2008

great company to work for

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

relaxed atmosphere great co-workers bennefits are good pay is more than average for this position overtime is available time off is available I pay nothing per month for my cellphone and get a lot of minutes and features I get $100 off the price of any cell phone then 40% off the remaining price. soon it will change and we will get free data devices You get access to things that most people have no idea about. this can be an advantage as long as you dont use it maliciously

Cons

not for me, i am a good worker. if you are an idiot things are different

Viewing 8584 - 8586 of 8,600 Reviews

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Jobs at TELUS

Business Analyst, Pension & Benefits Implementation (Remote)

Senior Customer Success Manager

Analyst, Data Management

Business Analyst, Pension & Benefits Implementation (Remote)

Account Executive, Absence & Disability Management

Detroit, MI

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TELUS

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Ratings by category

Ratings by demographic groups

Reviews by job title

Good place to start, or finish, a career. The middle, not so much.

Great company treats employees very well!

great company to work for

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