TELUS reviews

3.5

58% would recommend to a friend

(8,600 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
3.0
Jul 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Telus values it's employees. The fact that you get 3 weeks off when you start is a wonderful benefit. You receive health, dental and employee purchase plan, which is very competitive compared to other big organizations. There is an open door policy, which makes it easy for you to approach your upper management and make your feedback and opinion count. Telus is always seeking their employees feedback, so they can continue to improve the experience. Telus invest in it's people by providing continuous learning and training sessions. They are very involved in the community and support many charities. They encourage their employees to help in the communities as well

Cons

There are a lot of bureacracy when working at Telus. Although Telus is a national company; each region only focuses on what's important to their business unit. Lots of legacy systems, which makes implementing orders a challenge. A simple order takes forever to fulfill since too many people touch the order before it get implemented. Telus is focusing on growing market share in Ontario, however their mentality and business approach is geered and focused on what has worked in the West. They do not realize that the East market is very different than the West market. The management team in the West is ok. Not the strongest managers, however in the East, the cakiber is far more superior...No comparison at all!!! Perhaps the west needs to learn on the successes of their east conterparts

3.0
Jun 24, 2008
Recommend
CEO approval
Business Outlook

Pros

The people are awesome - hard working team players. The brand in the industry is top notch - pride of employment. The benefits package and non-compensation perks are great.

Cons

Leadership is hyper-competitive and arrogant about our capability. There is culture of over-working that is incongruent with work-life balance initatives. and over-worked culture.

3.0
Jun 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Diversity of opportunity and exciting to see how technology evolves and changes. Of course, the people are by and large really amazing. There is a lot of programs that support people's community giving.

Cons

It's a massive company and although that means a lot of opportuity to move around etc. it also means a certain amount of inertia and inability to own the outcomes of your work. Too, there is a certain lack of fairness in terms of pay increases especially for those of us in Calgary who have experienced double digit growth in cost of living with no blanket raise.

Viewing 8584 - 8586 of 8,600 Reviews

Glassdoor has 10,021 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.