Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (468) , Sales Representative (446) , Sales Associate (214) , Business Analyst (205) , Manager (157) , Account Manager (142) , Project Manager (142) , Customer Service Representative (CSR) (108) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 922 reviews)); "Great culture and very remote friendly!" ((in 581 reviews)); "Good work life balance and security of a large corporation" ((in 538 reviews)); "Flexible work from home options" ((in 535 reviews)); "Telus has some great people that work hard and are very professional." ((in 466 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 395 reviews)); "Queueing and low salary." ((in 351 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 169 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 97 reviews)); "Upper management does not care about those on the frontline at all." ((in 76 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

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TELUS

TELUS reviews

3.5

58% would recommend to a friend

(8,601 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Oct 29, 2008

Generally Satisfied overall

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility & professionalism. TELUS walks the walk when it's able - gives full ability for appropriate employees to have work-life balance by telecommuting, adjusting hours, etc. Generally lots of resources for one to draw on (other employees, funding for projects).

Cons

Some issues with getting things done - it seems to take a while. Not much different than other large companies. Sometimes we coddle our employees too much and don't hold them accountable.

1.0

Oct 5, 2008

Telus....doesn't train their managers......no tactical system.....

Engineer

Recommend

CEO approval

Business Outlook

Pros

For those who like to fit in and security.

Cons

managers...no leadership training ( other than the token 3 day course)....no technical training.......but they are supposed to lead groups of technicians without a clue about the work being done or how to manage people

4.0

Oct 2, 2008

Upandcoming

Sales

Recommend

CEO approval

Business Outlook

Pros

Benefits are very good. People who work there are great, excellent teamwork. Management is very upbeat and communicates alot. All H R functions have been automated and e-enabled so it makes getting info very fast and easy. Pay is very good, especially if you over produce. Excellent community spirit. There are also discounts for cell and home phone services. Also have discounts for everything from tires to travel to insurance to leases as an employee.

Cons

Its a very big place...over 32000 people. Sometimes it can feel impersonal so its up to you to make the effort. Processes are sometimes frustrating.

Viewing 8566 - 8568 of 8,601 Reviews

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Jobs at TELUS

Business Analyst, Pension & Benefits Implementation (Remote)

Senior Customer Success Manager

Analyst, Data Management

Business Analyst, Pension & Benefits Implementation (Remote)

Account Executive, Absence & Disability Management

Detroit, MI

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TELUS

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Generally Satisfied overall

Telus....doesn't train their managers......no tactical system.....

Upandcoming

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