TELUS reviews

Frequent changes in management made it difficult for employees to get to know their supervisors. Career opportunities were a large incentive, but changing managers every few months created chaos and a rocky transition period. As it was a call center position, the 411 North American Directory Assistance (ENG DA) did not allow for any interaction between employees. Shifts were long and hours could not be guaranteed; for example, new employees would most likely be forced to work evenings, weekends, and shifts not wanted by more senior employees. Telus recruitment involved a long drawn-out process comprised of an intelligence test, a typing speed test, and a one-to-one interview. Pay was not impressive and was raised infrequently.

Being in a union environment as well as trying to get unpaid time off. The Union at TELUS is not a strong one. I think if Telus could disolve this union that employee satisfaction would increase. Being in a union allows too many people who should be there & give TELUS a bad rap..to continue to be employed when they really don't like their jobs.