Pros
The company is large, allowing for career choice changes quite easily. TELUS will also do a great deal of onsite / offstie (formal) education if it is needed to fulfill the position that you choose to work in. 40% discount on all services offered by TELUS (telephone, internet, Telus Television, cellular)
Cons
- Shift work for most positions - the health insurance provider (Sunlife) is difficult to deal with, having issues with approving of multiple times (filling out of forms for TELUS Health Services by the attending GP for a long standing issue for example) AND MANAGEMENT KNOWS ABOUT THIS yet the response is 'we have covered what is in the contract with the TWU by providing a company to cover our employees'' - being unionized, it would be thought that seniority would play a large role in the job promotion area, but in my experience it seems to be more of a 'who you know' rather than 'what you know' take - it takes management a long time to react to issues that the front line (the employees that are dealing direct with the public) sees - the company has become 'reactive' rather than being 'procative' with the long term customers, giving the new consumer customers much better deals than customers that have been with the company for long periods of time - dealing with the payroll department to fix issues is a long and drawn out process usually, and the department does not seem to communicate any deductions that might be made due to past errors (many people have been overpaid for days that they have taken off, but rather than taking that same pay off the next pay issued, they accumulate them for a few months and take all of the correctiions off at one time)
