TELUS is a great place to work... if you want to put in the time/ effort to get somewhere...
Pros
Good benefits package, great inner-city locations of their regional/ corporate offices, and they do give you a lot of training. The Management Team is pretty young, and they do like to have fun. All the Managers do have open-door policies, so you can be pretty open and expressive about anything at the top of your mind. With all the talks about an International recession, I think TELUS is well-positioned to whether the storm, as they offer commodities that this world simply cannot live without; the Shares are. They ask you to career-path with Career Development Plans (it can be argued the extent that that is useful).
Cons
They will act competitive when they want to be (when its in the industry), but they will act like a bureaucracy when it comes to internal support issues (HR, internal communications, etc). Some days it feels next to impossible to get out of the Union, no matter how well you upsell yourself. I sometimes feel that they don't value education very much, because as an internal employee, they don't take your Educational background very seriously. Externally they do, but once you are in a frontline positon, they would rather keep you on the phones taking calls from lousy, upset customers about trivial things, than see you promoted into a more acceptable position. Some days, it just feels very political around the office.
