Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (213) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 927 reviews)); "Great culture and very remote friendly!" ((in 563 reviews)); "Work from home is great" ((in 543 reviews)); "Good work life balance and security of a large corporation" ((in 537 reviews)); "Telus has some great people that work hard and are very professional." ((in 481 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 384 reviews)); "Queueing and low salary." ((in 364 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 171 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 100 reviews)); "Upper management does not care about those on the frontline at all." ((in 79 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

TELUS reviews

3.5

58% would recommend to a friend

(8,618 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,618 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews

2.0

Sep 12, 2009

Could try harder

Analyst

Recommend

CEO approval

Business Outlook

Pros

One of the bigger companies to work at in the province. Good if you're in the leadership development program; hosed if you're not.

Cons

Management believes company is better than it actually is. Quick to fire large groups of people without thinking about the future.

5.0

Aug 16, 2009

An amazing experience

Helpdesk analyst

Recommend

CEO approval

Business Outlook

Pros

Those with the drive to succeed are handsomely rewarded for their efforts. Lots of recognition and great managers in the call center environment which led to opportunities in other parts of the company. Very competitive compensation package. Great brand.

Cons

No iPhone (yet!) on CDMA network! ;) Call center work isn't for everybody. It's a great starting point to get your foot inside a very good company and move up after paying your dues (1 year) meeting and exceeding KPIs (metrics/stats).

2.0

Aug 3, 2009

Bad experience I even had

Network design specialist

Recommend

CEO approval

Business Outlook

Pros

Their benefits are good, comparing with Bell Canada and Rogers. Salary is Ok to work with. I can not recall other Pros except above.

Cons

No enough space for employees. Do not recognize employees performance, many Sr. guys are in fact only have enough skills to do Junior jobs, but many Jr. guys actually can not Sr. jobs.

Viewing 8509 - 8511 of 8,618 Reviews

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Jobs at TELUS

Client Services Representative (CSR) – Drug & Alcohol Testing

Client Services Representative (CSR) – Drug & Alcohol Testing

Disability Case Manager

TELUS

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