Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (206) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (110) , Product Manager (94) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 927 reviews)); "Great culture and very remote friendly!" ((in 567 reviews)); "Flexible work styles: most people work from home once a week" ((in 547 reviews)); "Good work life balance and security of a large corporation" ((in 534 reviews)); "Telus has some great people that work hard and are very professional." ((in 486 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 390 reviews)); "Queueing and low salary." ((in 358 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 179 reviews)); "Senior leadership is poor." ((in 97 reviews)); "Upper management does not care about those on the frontline at all." ((in 78 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

TELUS reviews

3.5

58% would recommend to a friend

(8,636 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

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TELUS has an employee rating of 3.5 out of 5 stars, based on 8,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews

4.0

Jul 29, 2013

An great, exciting company to work for with excellent benefits (if you are in a full time position)

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great pay and perks (employee phone plan, profit sharing plan).

Cons

Sales pressure and objectives have increased significantly throughout the years. Part time employee health benefits were very good until recently; was one of the reasons that I stayed with the company for so long. Now they have hardly nothing. Over the past decade, I have felt that they have moved away from their core values from when I started out.

5.0

Jul 28, 2013

Very professional, very well structured, amazing culture.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

By far the most transparent company I've worked for. Everything is very structured, and you will receive very few surprises. Also, the strongest culture and team atmosphere around.

Cons

Being so structured sometimes makes things take longer to navigate. Also, earning potential on frontline has been declining, though developmental opportunites are abundant.

3.0

Jul 27, 2013

The largest telecom in Western Canada. A mixed bag, with a largely positive experience.

Consulting analyst

Recommend

CEO approval

Business Outlook

Pros

Lots of talented people Diverse technology Opportunity for advancement Frequently re-organized

Cons

Hard to navigate internally Frequently re-organized Political Bureaucratic

Viewing 8314 - 8316 of 8,636 Reviews

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Customer Success Associate

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Associate Benefits Operations Analyst

TELUS

TELUS reviews

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Reviews by job title

An great, exciting company to work for with excellent benefits (if you are in a full time position)

Very professional, very well structured, amazing culture.

The largest telecom in Western Canada. A mixed bag, with a largely positive experience.

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