TELUS reviews

3.5

58% would recommend to a friend

(8,601 total reviews)
avatar

Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
2.0
Mar 2, 2024
Recommend
CEO approval
Business Outlook

Pros

-Good benefits available -Share matching available -Flexible scheduling

Cons

-Company as a whole no longer values its employees the way it once did, it is all about keeping shareholders happy -Constant layoffs to reduce costs, which increases all teams workloads with no additional pay -Expected to do the work of two people with layoffs and keep same time schedules -No appreciation for long term employees into the double digit years (no one notices if you hits a milestone of time with the company, you get an automatically generated email to print your own certificate and leadership doesn't say a word) -Favouritism occurs with scheduling (some can take paid time off and others from the same team do not get the same offer) -Lack of mentorship opportunities (likely due to increased workloads for leaders and low capacity available) -Promotes a forward thinking, environmentally conscious brand but continues to support industries that have major environmental impacts

1.0
Jan 30, 2024

Toxic Work Culture

Recommend
CEO approval
Business Outlook

Pros

The commission structure is good. Salary is good.

Cons

Worst upper management. Hire and Fire culture. Racism. Rude attitude towards employees. Do not want to keep employees for more than a year. Create unnecessary pressure to force people to leave. Upper Management is not educated enough.

1.0
Sep 18, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - Stock matching - Retirement matching

Cons

- Extremely poor direction from senior leadership - Very disorganised/messy structure - Shameful leadership style - I saw senior leaders at the top berating and using their employees as scape goats instead of empowering them and helping guide them to success - they impose intense and unnecessary pressure to succeed with a complete lack of guidance and direction - no one knows what they're doing and hopes that someone else can deliver the results. I was shocked by the level at which this company operates - I have never seen something like it at such a large organisation. They have clearly only stayed in business as Canadians are strapped for choice when it comes to wireless carriers. If this company had to seriously compete in an open market, it would fall flat on its face. Don't be fooled by the cute critters.

Viewing 46 - 48 of 8,601 Reviews

Glassdoor has 10,023 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.