Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 935 reviews)); "Great culture and very remote friendly!" ((in 559 reviews)); "Work from home is great" ((in 549 reviews)); "Good work life balance and security of a large corporation" ((in 532 reviews)); "Telus has some great people that work hard and are very professional." ((in 479 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 392 reviews)); "Queueing and low salary." ((in 370 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 171 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 99 reviews)); "Upper management does not care about those on the frontline at all." ((in 76 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

TELUS reviews

3.5

58% would recommend to a friend

(8,627 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,627 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews

2.0

Jun 13, 2022

It was okay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Exciting at first but over time you're mentally drained.

Cons

No proper support system from management.

3.0

Jun 10, 2022

good

Senior learning specialist

Recommend

CEO approval

Business Outlook

Pros

work/life balance and nice coworkers

Cons

the job was not fulfilling and no room for growth

3.0

May 13, 2022

Good for career development, but glad I left

Business enablement director

Recommend

CEO approval

Business Outlook

Pros

Good people leadership training. Benefits were very good overall. Very focused on processes and structure.

Cons

The telecom industry in Canada is very much constrained in terms of working within technology that other companies define, so it isn't a place to be creative or innovative. I found it to be like being on a hamster wheel to keep up with their "values" and what it took to advance my career. Perhaps my personality wasn't a fit and it took me more effort than others.

Viewing 409 - 411 of 8,627 Reviews

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Jobs at TELUS

IT Service Desk Support Analyst-Level 1- Operations Support Mgr

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TELUS Digital - Research Study Opportunity

TELUS Digital - Research Study Opportunity

Customer Success Associate

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TELUS reviews

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It was okay

good

Good for career development, but glad I left

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