Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (214) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 923 reviews)); "Great culture and very remote friendly!" ((in 551 reviews)); "Good work life balance and security of a large corporation" ((in 540 reviews)); "Work from home is great" ((in 540 reviews)); "Telus has some great people that work hard and are very professional." ((in 500 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 397 reviews)); "Queueing and low salary." ((in 361 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 168 reviews)); "Senior leadership is poor." ((in 100 reviews)); "Upper management does not care about those on the frontline at all." ((in 81 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

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TELUS

TELUS reviews

3.5

58% would recommend to a friend

(8,621 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Nov 19, 2024

DSA

Data support analyst

Recommend

CEO approval

Business Outlook

Pros

Team collaboration with best team in the company.

Cons

CEO is more concerned with making money, unionized employees are not worth anything.

3.0

Nov 15, 2024

Not what it used to be

Content developer

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, remote work, pension/stock matching program

Cons

Frequent re-orgs, unclear roles and responsibilities, micromanaging leadership provided by people who don't have subject expertise (e.g., dictating digital tactics with no understanding of the systems that support those tactics). No clear career progression for staff working on digital initiatives. Values are stated but not observed (e.g., "We value data over opinions" and then completely ignoring the data).

2.0

Nov 12, 2024

A changing company

Help desk

Recommend

CEO approval

Business Outlook

Pros

Great rate of pay, pension, employee share plans

Cons

The direction of the company is very shareholder dividend driven, causing shrinking Canadian employment and moving toward an out of Canada workforce and a strong focus on self serve/AI/digital solutions as oppose to direct customer contact

Viewing 319 - 321 of 8,621 Reviews

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